MacroSystem Casablanca / BogartSE / RelaxVision Support Forum

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I recorded a show on a Panasonic 4K AG-UX180 camera with the record mode UHD 2160/59.94 @ 150M.I used the Bogart SE 12 & Arabesk V8 on a SAPHIR. Project format UHD3840x2160,16:9,60p. Total length of storyboard 40.54 min.It took 13hours 55 min to burn a Veratim 25 gb 16 x speed disc. It takes 20 minutes to burn 1 minute of footage. wow! The problem is playback. I tried it in a Sony UBP-X800M2 4K player. It said this operation is prohibited. I tried in the TRAVEL PRO, I had to open up the folder to stream & it played. Now the disc will not work @ all. I also burned on to a jump drive & it will play it on the sony USB port. If you could fix Arabesk & do something about the rendering speed, that would help.Thanks

In general, that player should be able to play Arabesk UHD-Disks. But there has been some negative feedback too: http://macromotion.info/uhd-disk

• I would recommend to try the lowest Arabesk quality setting
• If that won't help, export the project and re-import into a 3840x2160p30 project. Then, also players with (maybe) limited performance should work.
• If the menu is not shown at all, switch moving/still menu to see if the player likes that. Some play both - some just still or just moving...

Encoding time depends on the hardware I ask every customer if UHD disc or H.265 export is important or planned. If so, a nVidia graphic card would accelerate that dramatically: https://www.macromotion.info/grafikkarten-power

Hint: Most Verbatim BDs should only be burned with 2x speed with Nero, ImgBurn or other software that is capable of setting the speed. Windows (and therefore Arabesk) can't do that.

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